Pain free dentistry
84% 5* rating by our patients of completely pain free dentistry
Based upon 824 patients surveyed during August 2017
Call us now
24/7 on 020 3411 5180
4 Maidstone Road, Bounds Green, London N11 2TP

Reasons To Choose Us

Why Miriam has returned to Brightside Dental after moving home and going to a local practice

  • Our Mission Statement is "Providing a calm and gentle environment and creating a positive experience"
  • Our Vision Statement is "Constantly pursuing professional and personal development to improve the lives of our patients and team"
  • In order for us to serve you in the best way, we are continuously striving to improve our ways of working with the aim of being the best dental practice in North London.
  • By constantly investing in new skills, training and technology we are able to provide you with the best quality dental care.
  • From your feedback every time we see you, we can ensure we are providing you with a high quality service and understand your individual needs.
  • You have the option to call us 24 hours a day. When we are closed, someone will get back to you as soon as possible
  • Your time is precious. On the rare occasion you are kept waiting, for every 10 minutes past your appointment time, your treating clinician will make a donation on your behalf to our charity of the quarter.
  • Sometimes it can be difficult to budget for dental treatment. We can arrange a payment plan to help you spread payments for your treatment.
  • You will be listened to fully and we promise not to judge you
  • Treatment will only be recommended if will be beneficial to you

Brightside Core Values



Client Happiness Index



Our Practice Promises

You will be asked to complete a short feedback form at the end of each visit with us. This is in order for us to measure how well we are delivering our practice promises to you. The forms are reviewed for the previous day in our daily morning meeting and any actions for improvement can be made immediately.

We care and that's why we ask our clients how we did after every appointment. We want to know whether everyone you met here was friendly and if their advice was helpful. So that in the future we'll know if our approach is a good one or it needs a boost.

We would like to ensure that we saw you on time and if not we will always apologise and offer to compensate the shortfall with either a present for you or a donation on your behalf to our charity of the month.

We need to know if the treatment you had here has been painful so that in the future we improve our technique in order to deliver a pain-free experience for as close to 100% of our clients as possible.

All of the above are questions we ask to each and every client that visits us, by handing them a little feedback slip with 3 short questions:

And we are proud to say that the results from 825 feedback slips our clients have filled out throughout the month of August 2017 show that our clients have scored us level 5 for 95% of the clients have said that our team members are friendly and helpful, 89% were seen on time and 84% haven't felt any pain during the treatment.

91% of those surveyed said they would strongly recommend Brightside Dental to their friends and family.

We will continue to review our performance on a daily basis but if you have any suggestions don't hesitate to share them with us either by email, telephone or write them down on our suggestion cards at the reception desk.

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Would you like to experience pain free, calm and gentle dentistry? Contact us now.

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