It is with a
heavy heart that I have to inform you the practice is closed for new bookings
until further notice. This is in line with the safety of our patients and team
members health being our highest priority.
As a result of
the rapid progress of Coronavirus, we are only currently able to provide urgent
and emergency dental care.
We are able to send prescription requests to Clockwork
Pharmacy for collection.
Our opening
hours are currently very restricted. If you need to contact us, the best method
is by email, to which we can reply even if not at the practice. We have an out
of hours phone answering service who will pass on messages to us.
Please note,
all existing appointments are cancelled until at least Tuesday 14th April. We
are currently unable to book any new appointments.
We will keep
you updated on changes in legislation and working patterns depending on the
progress of the infection. There is a possibility, we may be advised to fully
close the practice for a period of time.
All patients
who are members of the practice, will have their monthly payments stopped until
further notice. Anyone who has paid in advance for treatment or a deposit will
remain in credit. If you would prefer to receive a refund, please let us know.
We will still help our patients where possible. If
you need any dental advice or have a concern, please send us an email and we
will offer advice.
We are putting
in place the option to arrange a video consultation with us to discuss your
dental needs.
There will be
regular posts on our social medial pages, where there will be the most up to
date information and practice news; along with advice on taking care of your
mouth in the best way to try and avoid dental problems while we can't see you.
Find us on
Facebook at www.facebook.com/BrightsideDentalUK and Instagram
at www.instagram.com/brightsiden11/
We are really grateful for all the positive messages and support from our patients and rally appreciate your understanding.
I have no hesitation that once this temporary situation is resolved, Brightside Dental will be back stronger and better to provide the service and care you expect from us.
Take care and stay safe
Ketan and The Brightside Team