The practice has served the local community for 42 years, of which I have been a part for the past 18 years. My personal commitment to the NHS has spanned over 22 years, and after much deliberation, I have made the decision to stop providing NHS dental services at the practice. Our contract with NHS England will therefore end on 30th June 2022.
This is a move I have wrestled with for a number of years. The events of the past two years have only served to magnify the issue that the current NHS system does not fit with our practice values.
As a practice, our core focus is providing quality dental care and a high level of customer service, along with continually investing in our team, the equipment/materials we use and the practice. Under the NHS, this has become increasingly difficult as the system is based on seeing high numbers of patients and meeting unrealistic targets, in order to avoid being penalised financially.
As you can appreciate, I am not willing to compromise on the level of care our patients receive.
You will have 3 options for your dental care at Brightside going forward:
Check the frequently asked questions below before contacting us.
If you have any queries regarding these options, please contact us by one of the following methods:
We anticipate significant numbers of enquiries and will get back to you as soon as we can.
Please DO NOT call the main practice phone number with queries about your dental care going forward as it will delay us getting back to you.
You will find the most up to date information on the situation here and frequently asked questions below.
I would like to thank you for your loyalty to the practice and hope you will join us on the next chapter of our journey. However, if you feel it is not for you, I completely understand and wish you well for the future.
Our recently revamped BRIGHTSIDE membership club has proved very popular with our patients and has a number of benefits. You can find more information about it here.
Our team will advise you on the best plan level for you, with options starting from only 33p per day for adults.
We also have plans available for children starting from only 30p per day.
We also currently have limited availability for FREE routine dental care for children under 10 years old*
Members are charged a reduced rate for all dental treatments with us. As a member, you will save a minimum of 1 months membership fee over the course of the year and will always pay less for any of our services than non-members.
Currently no fee to join (usually £10)
Our members who attend regularly often have significantly less need for dental treatment because of the regular maintenance, as one of our patients shares here:
*terms and conditions apply and are available on request
You have the option to pay for dental services as you need them on an independent basis. This may suit you better if you are an irregular attender or are only seeking a specific treatment.
If you plan to attend on a regular basis, we would definitely recommend joining our Membership Plan.
I appreciate that this change will cause concern for some patients, but I have been assured by NHS England that there are other NHS dental practices in the surrounding area.
If you have any difficulties accessing NHS dental treatment, please contact:
Please note that we currently have over 5000 active NHS patients on our list, plus many more who haven’t visited the practice for some time. We have limited capacity for new members as we will be seeing less patients for routine treatment than under the NHS. We would love for you to remain a patient at the practice and if you feel membership is for you, please join now to guarantee your place.