Written Reviews

“I always leave the surgery feeling satisfied and looked after”

A very professional and caring dental surgery, I’ve been using this dental surgery for nearly 24 years from since it was located in Bounds Green, I always leave the surgery feeling satisfied and looked after, I highly recommend this dental practice.

– Tony –

“The most professional and thorough hygienist I have ever been treated by”

This was my first appointment. I made it on the phone via Phoebe, who was really helpful and polite, a real delight to deal with. I saw the hygienist, Michaela, who was the most professional and thorough hygienist I have ever been treated by. She did a stellar job and informed me in detail of my teeth/gum issues. It was more expensive than I normally spend, but I feel I’ve gained a lot.

– Kay –

“From the phone call to walking out the door, everyone who serviced me were excellent”

From the phone call to walking out the door, everyone who serviced me were excellent. From the dental hygienist, Negar and her assistant (who are absolutely brilliant in their work) to the reception team who were very helpful to rebook my appointment on priority understanding my issues.

– Abhijit –

“As a nervous patient I am very pleased with this dentist”

As a nervous patient I am very pleased with this dentist. They listen to the patient’s wishes and they take pain relief seriously. The screen showing calming videos above the dentist’s chair is a helpful touch. Mihaela’s treatment of my periodontitis has been excellent. I had been seeing an expensive dentist (the kind with leather sofas in the waiting room) in central London for this condition, and I have to say Mihaela’s treatment has produced much better results.

– Caroline –

“I’ve been coming here for over 2 decades now and would never go to another dentist in London”

I’ve been coming here for over 2 decades now and would never go to another dentist in London! From regular check-ups, to hygienist appointments, to Invisalign – Ketan and the team have always looked after me, my family and my partner in every single way. If you’re looking for a dentist, look no further.

– Pele –

“They are very good humoured, good caring people who are clearly interested in building and maintaining long-term relationships”

I’ve used Brightside for more than ten years. It’s been a good and comfortable relationship. They have remained reasonably priced, and the transition to private care through their membership scheme has been smooth and crucially affordable! They are very good humoured, good caring people who are clearly interested in building and maintaining long-term relationships. Thoroughly recommend.

– Matt –

“I actually didn’t feel any pain!”

This was my first visit for a filling which as usual very nervous as I am with dentists, had a warm greeting from Reception and my Dentist. Atmosphere very calm soft music playing in the background which made me feel sort of relaxed. All in all, my experience was satisfying. I actually didn’t feel any pain!

– Tonia –

“Gentle and approachable and accommodating to all my enquiries”

All Doctors and staff are very friendly and accommodating. I have been with Brightside for years now and they are getting better with facilities and treatments. I would like to say thank you to Dr Negar and Dr Patel and their staff every time I come for a check-up or cleaning or treatment. As always, I came to visit last week with Dr Negar, she is gentle and approachable and accommodating to all my enquiries. Thank you very much.

– Donna –

“Highly recommend for anyone who’s afraid and uncomfortable going to the dentist”

Booked an initial checkup after searching for dentists in my area that gave support for anxious patients. Couldn’t be happier, I had booked with Ronit and he was incredibly supportive and guiding from the get go. He explained everything he was doing and why and went into detail about the check up as well as future treatment, he and the dental assistant were very caring and made me comfortable that I was in good hands. Highly recommend for anyone who’s been afraid and uncomfortable going to the dentist.

– Abdelfetah –

“The whole procedure was pain free”

As always exceptional professional treatment from Dr Ronit Patel. I used to have a fear of visiting the dentist but no more! I had to have a new crown the whole procedure was pain free. All the team at Brightside are exceptional the service is worthy of the five stars.

– Ali –

“Everyone pays huge amount of attention to detail and always a pleasure to attend the appointments”

I would like to praise the whole team at Brightside Dental. From Krystal at the reception desk, Michela the hygienist, all the nurses and of course Minal and Ketan. Everyone pays huge amount of attention to details and always a pleasure to attend the appointments. The advice is always valued and all the latest equipment calms the nerves. Excellent work. Thank you.

– Sunny –

“I would highly recommend Brightside but especially for nervous patients”

Having a dental phobia going to the dentist is my worst nightmare but since going to Brightside a few years ago, I’m slowly conquering my fear, this is due to the lovely people working there who are all so understanding of my phobia and talk me through every stage of my treatment. Knowing that I can stop the treatment at any time if I need too also helps calm my nerves. Having someone understanding really has helped me conquer my fear of the dentist and although I’m still nervous, I’m so much better than what I was. The whole experience is very personal. I would highly recommend Brightside but especially for nervous patients.

– Gisella –

“The decor is beautiful, it’s calming (reminds me of a spa setting)”

Mums been coming here since just before they changed location early this year and the staff are just so friendly and welcoming. From our first encounter down Bounds Green to where they are in Palmers Green, the decor is beautiful, it’s calming (reminds me of a spa setting), everyone is polite and helpful, they are swift and efficient.

– Channy –

“You put me at ease”

Customer service was on point and the experience with Neger and her assistant was pleasantly smoothly. A step-by-step explanation was given and all options available were discussed with me. Thank you, Neger, you both put me at ease. Thank you for all the bitesize information you gave me. Was never made to feel uncomfortable on the contrarily I was treated with utmost respect.

– Freda –

“I truly felt I was in the hands of highly skilled professionals”

I had a wonderful experience with Dr. Shahrokh Ali and his assistant Maria. From the moment I arrived, they both made me feel comfortable and at ease. They were extremely patient and kind, taking the time to explain every step of the procedure in a clear and reassuring way. The calm and welcoming atmosphere they created helped ease any anxiety I had, and I truly felt I was in the hands of highly skilled professionals. I am very grateful for their excellent service and would highly recommend them to anyone looking for a top-quality dental team. I went to the dental practice with an emergency case and the way how all of the people there reacted was amazing. I was accepted the same day which is extremely rare in London. All of the staff was kind and helpful. I am very appreciative and strongly recommend this dental practice.

– Martina –

“The procedure was entirely painless”

Calm and gentle is not just an advertising slogan for this dental practice. The skill and sensitivity with which Dr Shah and team handled a dental extraction in a young person with profound needle phobia was exceptional. The procedure went very smoothly. This seems to be one of the few dental practices in London which offers “The Wand” minimal anaesthesia technique for more nervous patients. It worked very well. The procedure was entirely painless. I also appreciated Dr Shah and the reception team’s willingness to answer my many questions about treatment before I decided on this practice. Highly recommended.

– Marcus –

“The atmosphere is calm and welcoming”

I’ve had a really positive experience at Brightside Dental. The atmosphere is calm and welcoming, and the team have always been patient and professional. Restorative dentistry options were explained clearly without any pressure or hard sell, which was refreshing. I’ve visited for regular check-ups and hygiene appointments, and every time the service has been excellent. Would happily recommend to anyone looking for a reliable and friendly dental practice.

– Obi –

“Everything was taken at my pace, and I felt comfortable and listened to”

Having not attended a dentist for 28 years because of fear based on childhood dental experience and after a year of therapy I have finally been able to visit a dentist. I can’t thank all at Brightside Dental enough for their kindness and understanding of my high levels of anxiety. Today I had an initial consultation with Minal Shah. Everything was taken at my pace, and I felt comfortable and listened to. The atmosphere is calm and dare I say relaxing. I can highly recommend Brightside especially to those of us who are frightened of the dentist!

– Paula –

“The procedure was painless and I was reassured throughout the process”

Just had a filling replaced with Ronit. We opted to use the wand instead of a traditional injection to numb the area. The procedure was painless and Ronit was reassuring throughout the process. All done within about 40 minutes. The discomfort afterwards was minimal, I didn’t even need a paracetamol. I’ve put this procedure off for so long and I needed have worried. Thank you, Ronit and to the team at Brightside. Oh, and the new clinic is beautiful!

– Sophia –

“Professional and caring service — highly recommended!”

I had another excellent experience — this time with invisible liners — and I’m extremely happy with the results. Dr. Ketan provided valuable advice and guidance in helping me make the right choice, and I truly appreciate his recommendation. A big thank you to Dr. Minal, who took care of the entire procedure with great skill and attention. She was there throughout, ensuring everything went smoothly and comfortably. I’m really grateful for the professional and caring service — highly recommended!

– Darina –

“If you are a nervous patient, you will be really looked after”

My second visit to Brightside and I can reconfirm that for someone as nervous as I am this is the best dental practice I have ever been to, they are all so friendly and understanding and their up-to-date treatments make you feel in good hands. Dr Ketan Shah has the most gentle approach ever and I never felt uncomfortable at all, he is an absolute gem. I wish I had had a dentist like this years ago. If you are a nervous patient, you will be really looked after and everything will be done at a sympathetic pace that suits you. Thank you!

– Cheryl –

“A genuinely caring and relaxing atmosphere”

This is a new location for Brightside Dental which I was thrilled to find so easy to get to as well as the fresh and bright space providing a genuinely caring and relaxing atmosphere providing friendly efficient and thorough dental care. There are now new screens with music on the ceilings so when you are in the dental chair sitting back you can enjoy the views of beaches and trees. Plus living walls of greenery adding to the relaxing ambience.

– S –

“I finally feel comfortable and confident going to the dentist”

I’m a very nervous patient at the dentist and I found Brightside Dental in hopes of overcoming my fear. I was anxious at the start but I then felt so at ease during my appointment. my dentist was very patient with me talking me through each step before proceeding, and made a care plan for me going forward, he went through everything thoroughly and carefully. he also gave me all the information I needed for finance options which put my mind at ease for my upcoming procedures. I couldn’t be more grateful to finally feel comfortable and confident going to the dentist. I can’t recommend them enough.

– Dani –

“Utmost professionalism and care from the team”

My wife had an implant procedure done at Brightside. The procedure was planned out by Dr Ketan Shah, Surgeon Dr Shahrokh and nurse Lana performed the procedure. Utmost professionalism and care from the team. They are the stars of the Brightside roster. Would recommend all patients, especially those that are nervous about any dental procedures to not waste time and go visit this fantastic practice. Thank you, Brightside Team.

– Mohammad –

“Every single person who works at Brightside is incredible”

I first came to Brightside a few years ago for an emergency dental treatment, I trusted all the 5-star reviews and I’m so glad I did. Since then, my whole family have joined and both my husband and I have had Invisalign. Every single person who works at Brightside is incredible. Special thanks to Minal, Krystal, Shahrokh, Mihaela, but truly the whole team. Highly recommend.

– Jessica –

“No clinical smells – I had to remind myself it was a Dental practice”

5-star Service. I felt comfortable, relaxed I thought I would be tense Nice relaxing music. Great Dentist Dr Shah. A comprehensive 360 mapping of my teeth, mouth and gums. Surprised how relaxed I was very clean environment. No clinical smells or high-pitched drilling noises heard… A very Professional and well-run practice. I had to remind myself it was a Dental practice. Especially as l have a phobia. A bad one………. Brightside is worth it wonderful treatment you are not told off or made to feel guilty they talk to you about everything you need to know. They give you great options so that you can make informed decisions too.

– Fe –

“Care of the patient is very much at the forefront of this practice”

I have been going to Brightside Dental for over 8 years now & it is honestly the best dental practice I have ever been to. The hygienist Negar in particular is exceptional. Always great at explaining things to help you understand. Care of the patient is very much at the forefront of this practice.

– Conor –

“I was made to feel comfortable and reassured throughout the entire process”

I visited Brightside Dental and was pleasantly surprised by the level of care and understanding I received. My teeth were in a pretty bad state, but the staff were incredibly patient and kind. The dentist herself, Dr Minal Shah, was very gentle and took the time to explain everything. I was initially embarrassed about the condition of my teeth, but was made me feel comfortable and reassured throughout the entire process. I’m grateful for their compassion and professionalism. I highly recommend this dental practice to anyone, especially those who may feel anxious or self-conscious about their oral health.

– Maureen –

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