What Do Our Customer Service Ratings And A Rollercoaster Have In Common?

June 20th, 2018

As all of our regular patients are aware, we ask you to complete a short feedback form at the end of each visit with us.

What happens with these forms?   

We review all forms completed at the end of each day and we regularly discuss the results and comments in our daily team meetings. If for any reason, we have low scores and there is a name on that form, we will call the patient to discuss and hopefully resolve their concerns. We love to see the great feedback we receive, but just as much, we would like to know if you’re not happy so that we can do our best to put it right.

Here are the ratings for the month of May: https://www.youtube.com/watch?v=RaF6H22_OXM&feature=youtu.be

We will be running a series of regular videos in the future. If there are any dental topics you would like advice or help with, please let us know and we will do our best to answer your query.


The National Autistic Society – Charity Of The Quarter

June 10th, 2018

Each quarter at Brightside Dental we decide on a charitable cause that could benefit from the donations we make as a promise to our clients who have patiently waited to be seen for more than 10 minutes past their booked appointment time. Each time we are running late we make a donation to our chosen […]

Read more

Diabetes Week 2018

June 4th, 2018

Diabetes week is every year between 11th June until 17th June. This awareness week is devoted to have all supporters come together to express their stories, to raise awareness of diabetes and help fund research into the condition. Living with diabetes is difficult, there are many factors to consider which can be stressful for you […]

Read more

Win A £50 Cinema Voucher By Smiling

May 14th, 2018

National Smile Month is the UK’s charity campaign supported by thousands and organised by the Oral Health Foundation. It helps us improve and keep a healthy smile and is the nation’s annual reminder about the importance of our oral health, the campaign makes a significant difference to the well-being of millions of people. The campaign […]

Read more

Are Children Having Too Much Sugar?

May 7th, 2018

Tooth decay is the number one cause of hospital admissions for general anesthetic in the UK and the  main cause of this is a high consumption of sugary food and drinks. Click to read more of recent findings released by Public Health England (PHE). http://www.smile-onnews.com/news/view/childhood-tooth-extraction-requires-action-in-england 6th April 2018 saw the introduction of the Soft Drinks […]

Read more

Does Snoring Stop You From Sleeping?

April 24th, 2018

National Stop Snoring Week takes place from April 23rd. With snoring and obstructive sleep apnoea (OSA) thought to affect over 40% of the population, this is a significant issue.    What many people don’t know is that these conditions can often be treated successfully and you don’t need to suffer. Dentists can play a pivotal […]

Read more

Do Patches On Your Teeth Affect Your Smile?

April 16th, 2018

It is widely believed that the first things people notice when meeting someone new is their smile and their eyes. Even the slightest blemish with a smile can affect a person’s confidence (and it is also thought has an impact on the outcome of job interviews and promotions) and a confident smile can make all […]

Read more

Brightside Dental’s Support for Sport Relief

April 9th, 2018

  Last quarter Brightside Dental has supported Sport Relief charity, which since 1985 has helped countless people thanks to the amazing generosity and fundraising brilliance. Thanks to all our clients, family, friends and team members who helped raise £390.     Our practice had a competition taking place to raise donations for Sports Relief – […]

Read more

Would You Like To Look Younger and Have a Fresher Complexion?

March 30th, 2018

In keeping with our mission to provide our patients with the most comprehensive treatment options, we are pleased to inform you that Brightside Dental have partnered with Dr Avika Lakhani will now be offering Anti-Aging Treatments and an innovative range of Cosmetic and Aesthetic solutions. Treatments include: Anti-Wrinkle injections (‘Botox’), Dermal Fillers, Skin Micro-needling.   […]

Read more

Healthy Mouth Habits for Young Children

March 22nd, 2018

Your child’s baby teeth are at risk for decay as soon as they first appear—which is typically around age 6 months. Tooth decay in infants and toddlers is often referred to as baby bottle tooth decay. It most often occurs in the upper front teeth, but other teeth may also be affected. Teach your child […]

Read more