February 12th, 2018
Six members of the Brightside Team attended a 2 day conference in rainy Manchester recently titled “Creating An Inspirational Dentistry Workplace.” We learnt a huge amount over the time on ways we can improve our levels of customer service to our patients as well as working together as a team
Learning about different personality types from Nigel Risner
better.
Full participation from the Brightside Team
We came back with plenty of ideas we will implement over the coming months. We all learnt a lot, had a great time and got to know each other better.
Presenting our donation of £1005 to Dental Mavericks
As well as the conference, we attended a charity dinner raising money for Dental Mavericks, who we have supported regularly for the past few years. We are very pleased to say we contributed a donation of £1005, which went towards the total of almost £15000 raised during the event.
At the Dental Mavericks fancy dress ball
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April 4th, 2017
I recently attended a course learning about the latest research and techniques in placing (composite) white fillings. It is a common thought that once you have learnt how to do something, you don’t need any further knowledge and I could have thought that about white fillings, having been in dentistry for over 20 years. […]
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February 13th, 2017
Elena, our practice manager and myself attended a 2 day conference in Manchester at the end of January. Here we learnt from the speakers and other dental professionals about ways to improve our customer service; new technologies in dentistry, how to improve our leadership skills and also about the importance of our health on our […]
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August 22nd, 2014
At Brightside Dental, the safety and welfare of our clients and team members is of the utmost importance. One way we ensure is by undertaking annual training in medical emergencies and CPR(cardio-pulmonary resuscitation). We recently undertook our CPR training in the practice. All the team members were present for an afternoon of refreshing our knowledge […]
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Tags: Brightside Dental, Dentist London, medical emergency
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May 2nd, 2014
At Brightside Dental we recently had a team training afternoon to work on our practice values. The purpose of this was to re-visit why we do what we do and our beliefs as a practice. […]
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April 24th, 2014
We recently had a training day at the practice with Tony Gedge. The purpose of the day was to use the DiSC personality profiling system to enable us to work better together. The team members at Brightside Dental each completed an online questionnaire prior to the training day. We spent the day firstly understanding […]
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April 17th, 2014
Recently the dental hygienists from Brightside Dental, Eleanor and Lyndsey along with practice principal Ketan attended a 2 day conference in Manchester. The main focus of the event was hygiene treatment and gum health. It was organised by the Team Training Institute and their member Wendy Briggs chaired the 2 days. She is a […]
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February 6th, 2014
Recently 4 of our team members attended a 2 day conference in Manchester along with 130 other dental professionals. At Brightside Dental we are always looking for ways to improve the service level to our clients and also the equipment and techniques available for how we work. This conference met these aims perfectly. Over the […]
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