October 10th, 2018
The practice has been running for over 35 years, with us being very fortunate that many of our patients have been visiting us since the beginning or soon after that time. Dentistry is an ever changing profession and since taking over the practice 8 years ago, one of my aims has been to keep us up to date with the equipment and materials we use and to also improve the look of the practice.
Our longer standing patients have seen the changes we have been making over the past few years and we have had a lot of positive feedback with what we have done. As part of the continual improvement, we recently had some extensive work carried out by fully refurbishing one of our treatment rooms; converting our practice managers office into a new X ray room; refurbishing one of our bathrooms to allow wheelchair access; creating a new office and extending our staff room. It was quite a disruptive couple of months, however we are really happy with the results and it means our patients have a more comfortable environment to have their treatment and with the new x ray machine in addition to what we already have in place, we no longer need to refer elsewhere for full mouth x rays.
Click to see more of what we have had done in the practice https://youtu.be/9ycrvAwtQUc
If you have any suggestions for how we can make further improvements to the practice, please do let us know and we can consider them for the future.
October 2nd, 2018
The safety of our patients and team members is the single most important area of focus on a day to day basis. In order to ensure we are working in the safest manner, we ensure all our equipment and materials are of a high quality and regularly maintained and serviced where necessary. Click to […]
September 18th, 2018
As all our regular patients know, we ask for their feedback at the end of each appointment by completing four questions. Click to see our results for the month of August https://www.youtube.com/watch?v=L0iWpa8_hRU Why do we do this? We want to provide the best level of service we can. We understand not many people enjoy visiting […]
August 8th, 2018
As all our regular patients know, we ask for their feedback at each visit with us so we can assess our performance and work on ways we can improve our level of customer service. Ketan, our practice principal share the feedback results for July in this video and also talks about online reviews that have […]
May 14th, 2018
National Smile Month is the UK’s charity campaign supported by thousands and organised by the Oral Health Foundation. It helps us improve and keep a healthy smile and is the nation’s annual reminder about the importance of our oral health, the campaign makes a significant difference to the well-being of millions of people. The campaign […]
April 9th, 2018
Last quarter Brightside Dental has supported Sport Relief charity, which since 1985 has helped countless people thanks to the amazing generosity and fundraising brilliance. Thanks to all our clients, family, friends and team members who helped raise £390. Our practice had a competition taking place to raise donations for Sports Relief – […]
March 14th, 2018
At Brightside Dental, our involvement in charitable and community events started when the entire team sat down and thought about what we actually do and want to do. We decided that the small things we do for our clients can make a big difference in some people’s lives. So why stop here? Continuing along these […]
January 9th, 2018
Each month at Brightside Dental we decide on a charitable cause that could benefit from the donations we make as a promise to our clients who have patiently waited to be seen for more than 10 minutes past their booked appointment time. Each time we are running late we make a donation to our chosen […]
October 18th, 2017
We are very pleased to introduce our new dentists – Paarth and Ashini who have recently joined our team. They are replacing Manuela who recently left the practice and to expand our team. Paarth – “I studied at Cardiff University and have completed my foundation-training year. I am young, eager and motivated to further […]
October 9th, 2017
For the final quarter of 2017, we are supporting the Dental Mavericks charity. This is a charity we have supported annually for a number of years. They started out by providing dental care for children in Morocco who have no access to dentists, where the work has continued and grown by the year, along with […]