It is with a heavy heart that I have to inform you the practice is closed for new bookings until further notice. This is in line with the safety of our patients and team members health being our highest priority.
As a result of the rapid progress of Coronavirus, we are only currently able to provide urgent and emergency dental care.
We are able to send prescription requests to Clockwork Pharmacy for collection.
Our opening hours are currently very restricted. If you need to contact us, the best method is by email, to which we can reply even if not at the practice. We have an out of hours phone answering service who will pass on messages to us.
Please note, all existing appointments are cancelled until at least Tuesday 14th April. We are currently unable to book any new appointments.
We will keep you updated on changes in legislation and working patterns depending on the progress of the infection. There is a possibility, we may be advised to fully close the practice for a period of time.
All patients who are members of the practice, will have their monthly payments stopped until further notice. Anyone who has paid in advance for treatment or a deposit will remain in credit. If you would prefer to receive a refund, please let us know.
We will still help our patients where possible. If you need any dental advice or have a concern, please send us an email and we will offer advice.
We are putting in place the option to arrange a video consultation with us to discuss your dental needs.
There will be regular posts on our social medial pages, where there will be the most up to date information and practice news; along with advice on taking care of your mouth in the best way to try and avoid dental problems while we can’t see you.
We are really grateful for all the positive messages and support from our patients and rally appreciate your understanding.
I have no hesitation that once this temporary situation is resolved, Brightside Dental will be back stronger and better to provide the service and care you expect from us.
Take care and stay safe
Ketan and The Brightside Team