Author Archives: Brightside Dental

How Have Our Patients Scored Us?

As our regular clients will be aware, we always ask them to complete a feedback form at the end of each visit with us, with 4 simple questions, as follows:

  1. Were all team members friendly and helpful?
  2. Were you seen on time for your appointment?
  3. Was your treatment completely pain free?
  4. How likely would it be that you would recommend us to your friends and family?

This is something we have been doing for over 5 years and as part of NHS regulations, part of this survey has now become mandatory. We often get asked by long-standing patients, “Why do still do this as I as I score you 5’s?”  I am a firm believer in the quote attributed to Peter Drucker of “What gets measured gets managed”. If we stop measuring feedback, there is every chance our service level could fall.

We assess the feedback forms every day and discuss them in our morning meetings. It’s fantastic to see the great ratings and positive feedback. However, it’s just as important that if we haven’t performed in the best way, we have an opportunity to improve immediately. If was have low score and a patient has put their name on the form, we will contact them to understand why they were not fully happy and see if we can put it right.

As well as on a daily basis, we also look at the feedback on a monthly and annual basis. The results of how we performed in clients being likely to recommend us are shown on the infographic below and are based on 11792 patients surveyed from June 2016 to May 2017. At Brightside Dental, we are really proud of our hard working team, who want to do the best they can for our clients.

Services You May Not Know We Provide

It has come to our attention recently that many of our clients are not fully aware of some of the services we provide. We offer a full range of NHS treatments and here are some of our services you may not know about: 

  •  Dental implants to replace missing teeth
  • Facial Aesthetics and Botox
  •  Oral Surgery for complex extractions
  •  Teeth Whitening
  •  Icon Treatment to treat early decay and white patches on teeth
  •  Teeth Straightening (Adult Orthodontics)
  •  Sedation for nervous people
  •  The Wand – painless local anaesthetic
  •  Periodontal Treatment for gum disease
  •  Anti-Snoring devices
  •  Treatment for helping with headaches and migraines
  •  Interest Free Finance to help you spread payments for your treatment over a longer time
  •  Membership Club with multiple benefits and savings on the cost of treatment

We are sorry we have not communicated what we do in the best way. If you would like any further information or are interested in any of the services we offer, please give us a call on 020 88884401.

5 Dental Health Tips for Diabetics

Diabetes is on the increase for various reasons and at Brightside Dental, we see many diabetic patients. Most people will have friends or family members who are diabetic. Diabetes Week aims to raise awareness about the life-long health condition suffered by 3.2 million people in the UK. The week, running from 11th – 18th June, encourages diabetes sufferers to look after all aspects of their health.  

For diabetics, oral health problems are even more common than for the average person. Diabetes can cause mouth infections, periodontal (gum) disease, dry mouth and a fungal infection called thrush. It is therefore essential to keep your oral hygiene tip-top.

Ketan Shah from Brightside Dental, recommends following these five dental health tips, to help diabetics keep their mouth healthy, breath fresh and their smile stunning

1.Get a Good Toothbrush

Don’t underestimate the power of a good bristle. Ideal toothbrushes have soft, nylon bristles with rounded ends. Electric toothbrushes also work well. You should change your toothbrush about every 3 months to avoid ineffective, bent bristles that don’t properly clean your teeth.

2. Dump the Junk Foods

Diabetes sufferers will know that eating after an insulin injection is a good way to combat low blood sugar and keep energy levels up. Avoid junk foods, which although they may be quick to eat, can cause unnecessary weight gain and rot your teeth. Trade in high-sugar and high-fat snacks for apples, nuts, and fruit smoothies.

3. Stub Out Those Cigarettes

As if we need any more reasons to quit smoking! This dangerously bad habit increases the risk of serious diabetes complications, including gum disease.

By stubbing out the smokes, you will:

  • Prevent yellow teeth.
  • Decrease the risk of heart attacks, strokes, kidney disease and amputation.
  • Improve your blood circulation.
  • Potentially improve cholesterol and blood pressure levels.

 4. Keep an Eye on Your Mouth

When you brush your teeth, keep an eye out for any strange signs. If you do experience any unusual symptoms, head to your dentist immediately. Look out for the following:

  • Loose or wobbly teeth
  • Pain when chewing
  • Drastic changes in sense of taste
  • Dark spots or holes in your teeth
  • Bleeding or sore gums
  • A sore or ulcer that doesn’t heal

5. Get Regular Check-Ups

Regular dental check-ups and hygiene visits are the best way to keep on top of your dental health. Check with your dentist to know how frequently you should visit and make sure you inform them if you have diabetes. The more they know about you, the better advice they can give.

Follow these 5 dental health tips for diabetics

If you suffer from diabetes, don’t let it ruin your teeth and gums. Make sure you follow these 5 dental health tips to keep your teeth white and your breath fresh. You can join in with this year’s Diabetes Week to raise awareness of the condition and ways to help control it by sharing these five management methods.

You can share your stories of courage and hope in the face of diabetes on Facebook, Twitter and Instagram using the hashtag #iCan.

National Smile Month 2017

 National Smile Month takes place between May15th to June 15th this year. This campaign was created 40 years ago and its goal is to improve people’s oral health. It focuses on raising awareness of important oral health issues and makes positive changes to millions of people. National Smile Month highlights three key messages: Brush your teeth before going to sleep and at least one other time during the day with a fluoride containing toothpaste, cut down the frequency of sugary foods and drinks and visit the dentist regularly as recommended.

There are many ways one can get involved with the campaign. You can purchase a ‘smiley’ which has the three key messages displayed on it, take a picture with it and share it on Facebook or Twitter along with a positive message about your smile and oral health. Around half a million of people have used them over the last few years as it is fun and educational too. There are competitions you can get involved in, for example nominating somebody who has done something good or always has a smile on their face. There are many other opportunities, events that one can get involved in and make donations to provide more information and support for children, elderly and vulnerable people with special needs and those living in deprivation around England.

National Smile Months Advice For Maintaining A Health Mouth

Caring For Your Mouth

  • Brush your teeth last thing at night and at least one other time during the day with a fluoride toothpaste.
  • Clean in between your teeth at least once a day using interdental brushes or floss.
  • To check if you have bad breath lick your wrist, let it dry and give it a sniff, if it smells your breath probably does too.
  • If you use mouthwash don’t use it directly after brushing as you rinse away the fluoride from your toothpaste.
  • Quit smoking to help reduce the chances of tooth staining, gum disease, tooth loss, and in more severe cases mouth cancer.
  • Make sure your toothpaste contains fluoride; it helps strengthen tooth enamel making it more resistant to decay.
  • Change your toothbrush every two to three months or sooner if it becomes worn as it will not clean the teeth properly.

Visiting A Dentist

  • Visit your dentist regularly, as often as they recommend.
  • If you are nervous about visiting the dentist, make sure they are aware of why so they can improve your treatment.
  • Help to overcome dental anxiety by taking a friend with you for support or listen to music to help you relax and focus on something else.
  • Your dentist will carry out a visual mouth cancer check during your regular check-up.
  • Visiting a dental hygienist can help give you excellent tips and advice on preventing dental problems.

Diet And Your Oral Health

  • Chew sugar-free gum after eating or drinking, especially sugary foods, to help protect your teeth and gums in between meals.
  • Wait an hour after eating or drinking anything before brushing as then enamel will be softened and you could be brushing away tiny particles.
  • A varied diet that is rich in vitamins, minerals, and fresh fruit and vegetables can help to prevent gum disease.
  • Finishing a meal with a cube of cheese is a great, and tasty, way to reduce the effect of acids from the foods damaging your teeth.
  • Avoid snacking and try to only have sugary foods and drinks at mealtimes, reducing the time your teeth come under attack.
  • If you have a sweet tooth try to choose sugar free sweets and drinks which contain xylitol as it can actively contribute to your oral health.

Children’s Oral Health

  • Weaning your baby off the bottle early can help them avoid developing dental problems.
  • All children up to three years old, should use a smear of toothpaste with a fluoride level of no less than 1000ppm (parts per million). After three years old, they should use a toothpaste that contains 1350ppm -1500ppm.
  • Parents should try and supervise your children’s tooth brushing until they are about 7 years old.
  • Take your child to the dentist early, as soon as their teeth start to appear, this will help them get used to the sights, sounds and smells of a dental practice.
  • Use a timer or brush a long to a song to ensure your children are brushing for the correct amount of time.
  • Use a reward chart to track your children’s brushing habits and get them actively involved in brushing their teeth.
  • Use disclosing tablets to show areas of your children’s mouth which may need better brushing.

Are You The Perfect Associate Dentist For Brightside Dental?

Full time dental associate position available for 5 days per week to take over existing list from leaving associate. 

6800 UDAs available per year and also opportunity to carry out private treatment.

Mixed NHS/Private practice. Fully computerised with Exact software and digital X rays.

About you:

– Want to work in a practice who do things differently
– Must have excellent communication skills                          
– Confident with all aspects of general dental treatment
– Be able to provide pain free dentistry
– Have experience with NHS dentistry
– Have qualified over 2 years ago and completed Vocational Training
– Have an active NHS performer number
– Want to develop your skills and learn further with regular courses and training

– Want to improve peoples lives – our patients, team members and the wider community. We regular fundraise for both local and international charities

Our recruitment process is as follows:

  • If you meet our criteria based upon your CV, you will be contacted for a telephone interview
  • You will then be sent some information by email and asked to provide some further information
  • If you progress to the next stage, you will be invited to the practice for a face to face interview
  • Following on from this, references will be requested
  • The next stage will be to arrange one or more trial days for you to meet our team, get a feel for how we work and see some patients
  • If you progress this far, there is a high chance you will be offered the position

Contact us for more information about the role, or to apply please email a CV and covering letter to [email protected]

10 Top Tips to Keep Your Childrens Teeth Cavity Free

Is your child playing with the toothbrush rather than getting any actual brushing done? Is the toothpaste falling off the bristles every time? Are they insisting on eating sweets before bedtime? Every parent worries about about their child’s teeth, and no parent wants their child’s beautiful smile to be ruined by cavities!

But, children do get cavities frequently. In fact, 42% of children aged between 2 and 11 have dental cavities in their primary teeth (milk teeth), and 21% of children aged 6 to 11 have cavities in their permanent teeth. Tooth decay occurs when teeth are exposed to acid on a regular basis, most often when eating sugary foods and drinking sugary drinks. Minerals start to be eroded, and eventually a cavity forms. 

Fortunately, preventing tooth decay isn’t as much hard work as you think. Dr Ketan Shah from Brightside Dental shares his ten top tips for keeping your child’s teeth cavity free.

  1. Teach Your Child About Cavities

Step one to ensuring your child doesn’t get a cavity, is to teach them what a cavity is as soon as they’re old enough to learn. Sometimes this is as simple as drawing a picture with sweets and fizzy drinks, and colouring a tooth in black. You don’t need to scare your child, just let them know that teeth can get dirty and it’s important to keep them clean.

  1. Brush Your Child’s Teeth with Them Twice a Day

Everyone, children included, should brush their teeth twice a day: once in the morning and once before bed. Young children cannot sufficiently clean their teeth by themselves, so until your child is 7 or 8 years old, you will need to help them brush. Try brushing your child’s teeth first, then letting them finish off so they can build their independence.

  1. Use Fluoride Toothpaste

By the age of 2, you can introduce your child to fluoride toothpaste, provided that the amount of fluoride is less than 1,500 ppm. Fluoride is a natural mineral which is found in water, soil, and rocks. It prevents plaque from forming acids which erode enamel and decay teeth. It also strengthens areas of the teeth that have been weakened already. The simplest way to choose is to check the age guidelines on the toothpaste tube.

  1. Cut Down on Sugary Foods and Drinks

Most parents know this, but it’s really important to limit your child’s intake of sugary foods and drinks. When we have food or drinks that contain sugar or starch, the bacteria in our mouth turns it to acid. The acid then attacks our enamel. Cut down your child’s consumption of sweets, cakes, fizzy drinks, and even fruit juice.

  1. Limit Snacks Between Meals

Although our saliva goes some way to defending our teeth from the acid attacks, if we eat too many snacks throughout the day, the acid will win. Try to stop children from snacking too often between meals to give their teeth a chance to repair themselves. If they do snack, try to encourage them to snack on vegetables, like carrot sticks or cucumber slices.

  1. Don’t Let Your Child Eat or Drink at Bedtime

Be strict: don’t let your child eat or drink after they’ve brushed their teeth ready for bedtime (except for water). Our saliva flow decreases when we go to sleep, so at night our teeth are at their most vulnerable to acid attacks.

  1. Take Your Child to the Dentist for Regular Check-Ups

You should take your child to visit the dentist about once every six months(or as recommended by the dentist). Not only is the dentist able to check on the health of your child’s teeth and gums, but they can catch any signs of decay early on. Dentists are also there to help your child learn how to take care of their teeth and will be able to give them some top tips on effective brushing – if they don’t listen to you, hopefully they’ll listen to their dentist!

  1. Talk to Your Dentist about Sealants

If you’re really concerned about your child’s permanent teeth, talk to your dentist about dental sealants. Sealant are thin, plastic coatings that cover the surfaces of the back teeth to prevent germs and food particles from getting stuck in the grooves. They can help to reduce the risk of dental decay, in conjunction with following the other advice in this list.

  1. Don’t Be Scared of the Dentist!

An estimated 9-15% of people avoid having a dental check-up due to fear of the dentist. Even if you yourself aren’t all that keen on sitting in the dentist chair, don’t let your child know that. Talk about the dentist in a positive way, and focus on the fact that they are there to help. Taking your child along to the dentist, even if they’re not having a check-up themselves, is a great way to introduce them to the strange sights and sounds of the dental centre. If you do this from a young age, your child is less likely to be scared of visiting the dentist when it’s their turn for a check-up.

  1. Set a Good Example

Children learn through copying others, especially their parents. If you don’t brush your teeth twice a day, your child won’t want to either. Set a good example by keeping up good oral health practices yourself and your child will want to do the same.




Have A Sparkling Smile For The Summer

I heard it was due to be the hottest May in a long while, but based on the weather so far that must have been a joke. You can’ predict the weather, but you can choose to have a bright, sparkling smile for the summer. One of the simplest ways to achieve this is with a course of teeth whitening, however it can be difficult to decide as there are many ways to whiten teeth; who is best to see to have it done; will it damage your teeth?


Very few people are born with brilliant white teeth, but with the increasing popularity of teeth whitening, many more of us are achieving the smile that we have always wanted.

What Kinds of Treatment are Available?

For those of us with discoloured teeth, whether naturally, from age, illness, or lifestyle factors, such as drinking red wine, black coffee, or smoking, teeth whitening can make us feel more confident and ready to smile again.

Professional teeth whitening is the most common method of teeth whitening. Your dentist can assess you to see whether teeth whitening is suitable for you. You can then discuss the different teeth whitening options.

Professional Tray Whitening

Most people opt for dentist supervised home whitening. This normally involves 2-3 visits to the dentist to have custom-made whitening trays. The whitening trays fit into the mouth like gum shields (but much thinner). Whitening gel is put into the trays, and you will be given a routine to follow at home. The whole process normally takes 3-5 weeks of two hour home sessions, but it can vary based on the condition of your mouth.

Chair-Side “Power” Teeth Whitening

Chair-side “power” whitening  is often advertised as laser whitening, though in reality no lasers are involved. First a soft material is fitted to shield your gums from damage. Next, a whitening gel is painted onto your teeth, and a light is used to speed up the process.

The active ingredient in the professional bleaching process is normally either hydrogen peroxide or carbamide peroxide. These products are safe and specifically for dental use, but can be dangerous if handled improperly, especially for the gums and mouth, so it is important that you always visit a qualified dentist if you are considering teeth whitening.

What Other Treatments are There?

You can freshen up your smile without chemically changing the colour of your teeth, if you prefer. Air polishing quickly removes many of the surface stains on your teeth, in just one short session. There are also many teeth whitening toothpastes on the market, which work by fighting stains. While they won’t change the colour of your teeth, they can slowly combat stains, and have a minor effect on your smile.

Whichever Treatment you Choose – Visit a Licensed Dental Professional!

There are a wide range of different teeth whitening treatments available, but only those carried out by a qualified and registered dental professional are legal in the UK.  Beauticians that offer teeth-whitening services are doing so illegally, unless they have a trained dentist present. This is to protect consumers from damaged teeth, gums, or mouths as a result of unprofessional service. Incorrect doses of peroxide, or cheap, unregulated medicines, can have disastrous side-effects. To find out if a dental professional is registered with the General Dental Council (GDC) you can check online or call 0845 222 4141. Would you come and see me to get your hair done? (I’d strongly recommend against it!)

While home kits that are available over the counter or over the internet may be cheaper than visiting a dentist, they they can also carry real risks. Kits sold in Europe cannot legally contain more than 0.01% peroxide, which is too little to effectively change the colour of teeth, or do any harm. However, kits purchased over the internet may originate from countries where regulations are looser, and these unregulated kits may contain acids and abrasives which are damaging to teeth – often permanently.

Brightside Dental have a team of fully trained dental professionals who know how to safely provide excellent teeth whitening treatments. If you are considering teeth whitening or would like any further advice, we would be happy to help.

Charity Of The Quarter – Great Ormond Street Hospital

Each quarter at Brightside Dental we decide on a charitable cause that could benefit from the donations we make as a promise to our clients who have patiently waited to be seen for more than 10 minutes past their booked appointment time. Each time we are running late, we make a donation to our chosen charity on your behalf.

This quarter we are supporting Great Ormond Street Hospital(GOSH). At the practice, we personally know children who have or are being treated at GOSH. It’s one of the world’s leading children’s hospital based in central London. Since its formation in 1852, the hospital has been dedicated to children’s healthcare and to finding new and better ways to treat childhood illnesses. They receive more than 268,000 patients visiting each year. Great Ormond Street Hospital Children’s Charity is to enhance Great Ormond Street Hospital’s ability to transform the health and wellbeing of children and young people, giving them the best chance to fulfil their potential. They provide funds to 4 key areas in order to support the hospital including modernising and redeveloping, child, family and staff support projects, providing funding for vital research and investing in new equipment.

To learn more about this worthy cause, please check out their website

We hope our contribution with help make a difference to others. If you can help in any way, it would be greatly appreciated. If you have a charity you feel strongly about, please let us know and we will see what we can do about supporting them in the coming months.

We are pleased to announce that we donated £207.66 to our last charity of the quarter – RSPCA. Thanks to all our clients for their generous donations and team members for getting involved in fundraising.  

Is Thumbsucking A Problem?

Thumbsucking (or finger sucking) can be an appropriate and useful behaviour for young children. It allows comfort and often entertain themselves. It’s often a dilemma as a parent whether to give a child a dummy or to allow them to suck their thumb.

But when should this habit become a concern? While this harmless habit subsides without concern or intervention in most infants by about the age of two, some children increase their thumbsucking to such frequency and intensity that it becomes a social and dental problem.

Thumbs push the teeth out and because of the way the thumb is forced against the inside of the upper front teeth, thumbsucking can cause overjet (buck teeth) and other dental malocclusions such as narrow dental arches which can mean teeth are more likely to be crowded. If thumbsucking continues into an older age it can also cause an issue if orthodontic treatment is indicated as the treatment may not be successful if the habit continues.

Here are some tips to help your child break the habit:

  • Praise your child for not sucking.
  • Children often suck their thumbs when feeling insecure or needing comfort. Focus on correcting the cause of the anxiety and provide comfort to your child.
  • For an older child, involve him or her in choosing the method of stopping.
  • Your dentist can offer encouragement to your child and explain what could happen to their teeth if they do not stop sucking.

If these tips don’t work, remind the child of their habit by bandaging the thumb or putting a sock on the hand at night. Your doctor or paediatrician may prescribe a bitter medication to coat the thumb or the use of a mouth appliance.

Effects Of Eating Disorders On The Teeth

One of the main causes of damage to the teeth is due to erosion and it is something we are increasingly seeing with our patients. 

There are two main categories of tooth wear – internal and external. External is due to factors outside of the body, mostly in the diet such as acidic foods and drinks. Internal tooth wear is usually due to acid build up in the mouth due to vomiting, reflux or regurgitation.

One of the main causes of internal tooth wear is due to the condition Bulimia Nervosa. This is a recent article  published in an eminent dental journal which describes well the effects on the teeth due to bulimia.

One of the difficulties for someone who suffers from bulimia is that they often will keep it hidden and will not want to share with others that they have the condition.

As dental professionals, we have an obligation to maintain confidentiality and if you would like to speak with us about how we can help improve the condition of your mouth, it would not be discussed with anyone else without your consent. At Brightside Dental, we have helped a number of patients with bulimia to help improve the condition of their mouth by treating previous damage, along with helping to prevent future issues. If you would like any further advice, please give us a call on 020 88884401.